Contact us

Find answers online

If you have a question, idea or praise that you would like to share.

New bookings

If you are ready to book your holiday with Crystal Summer then please contact our reservations team using the details below and they will be happy to help you find your perfect summer holiday.

For Reservations

Opening hours:

Monday - Thursday: 9.00am-8.00pm
Friday: 9.00am-7.00pm
Saturday: 9.00am-7.00pm
Sunday: 10.00am-5.00pm

By phone:

0871 230 8180 *

* Please note: Calls to 0871 numbers cost 10p per minute plus network extras.

By email:

Use our contact form to get in touch with us.

Leave us a message

For groups of 10 or more

Opening hours:

Monday - Thursday: 9.00am-7.00pm
Friday & Saturday: 9.00am-7.00pm
Sunday: 10.00am-5.00pm

By phone:

0871 989 6890 *

* Please note: Calls to 0871 numbers cost 10p per minute plus network extras.

By email:

Use our contact form to get in touch with us.

Leave us a message

Existing bookings

If you've already made a booking you may want to add some extras, make a payment, tell us about something that happened while you were away or ask us a question, one of our teams below will be happy to help.

Before you travel

Opening hours:

Monday - Thursday: 9.00am-8.00pm
Friday: 9.00am-7.00pm
Saturday: 9.00am-7.00pm
Sunday: 10.00am-5.00pm

By phone:

0871 230 8180 *

* Please note: Calls to 0871 numbers cost 10p per minute plus network extras.

After you travel

Opening hours:

Monday: 9.00am-5.30pm
Tuesday: 9.00am-5.30pm
Wednesday: 9.00am-5.30pm
Thursday: 9.00am-5.30pm
Friday: 9.00am-5.30pm

By phone:

0871 231 4716 *

* Please note: Calls to 0871 numbers cost 10p per minute plus network extras.

Indoor snow centres

Visit us for help planning your next Crystal holiday in one of the UK indoor snow centres. Find out more about our indoor snow centres online.

For the Crystal shop, The Chill Factore, Manchester

0161 749 7274

Opening hours:
Monday - Friday: 9.00am-8.00pm
Saturday: 9.00am-6.00pm
Sunday: 11.00am-5.00pm

Email:

For the Crystal desk, SNO!zone, Castleford

01977 88 3726

Opening hours:
Monday - Friday: 10.00am-8.00pm
Saturday: 10.00am-6.00pm
Sunday: 11.00am-5.00pm

Email:

For the Crystal desk, SNO!zone, Glasgow

0141 305 3367

Opening hours:
Monday - Friday: 10.00am-8.00pm
Saturday: 10.00am-6.00pm
Sunday: 11.00am-5.00pm

Email:

For the Crystal desk, SNO!zone, Milton Keynes

01908 850 365

Opening hours:
Monday - Friday: 11.00am-7.00pm
Saturday: 10.00am-6.00pm
Sunday: 11.00am-5.00pm

Email:

For the Crystal desk, The Snow Centre, Hemel Hempstead

01442 258 869

Opening hours:
Monday - Saturday: 10.00am-6.00pm
Sunday: 11.00am-5.00pm

Email:

Press enquiries

If you are a member of the media you can contact us using these details. Please note this is for press only. For any customer enquiries, please refer to the sections above.

For press enquiries

Marion Telsnig (020 8939 5027)

Email:

Company details

Crystal Summer is a trading name of TUI UK Limited.

Company address:
DST House,
St Mark's Hill,
Surbiton,
Surrey,
KT6 4BH.

Registered address:
TUI Travel House,
Crawley Business Centre,
Fleming Way,
Crawley,
West Sussex,
RH10 9QL.

Registered company number: 2830117

Holiday enquiry form

Enquiry form for new bookings

About you

Your holiday preferences

  • Who's going?

Additional preferences for your group holiday

  • When are you going?

     
  • Where are you going? (optional)

* Optional information

Find your summer holiday

Book with us direct for our best prices


  • When are you going?

     
  • Where are you going?

  • Departing from?

  • Who's going?

    (Ages on date of return)